Last month, OverDrive reported that the web certificate provider Let’s Encrypt would end support for older operating systems at the end of September 2021. Certificates from Let’s Encrypt are relied on for secure connections for websites and apps including Libby and OverDrive. As a result of this change, the following is now in effect: |
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The expectation was that affected users would receive a security warning after the Let’s Encrypt change, but we’ve since learned that a warning is not always displayed. Users may experience issues with signing in, borrowing, loading the app’s content, etc. |
For more information and troubleshooting tips, check out Libby Help and OverDrive Help. If you have any questions, please contact your Account Manager. |
Thank you, |